Case Management Services

The HIV/AIDS continuum of care is a complex system of medical and social service agencies that can be challenging for people living with HIV to navigate. Medical Case managers (MCMs) play a vital role in helping clients navigate and access HIV/AIDS care. MCMs assist clients in addressing barriers while providing services that are flexible to the client’s current medical and social needs. Medical case management reflects a philosophy that affirms a client’s right to privacy, confidentiality, respect, nondiscrimination, dignity and self-determination.

MCMs provide ongoing case management to individuals, dual diagnosed and LGBT populations that have been diagnosed with HIV/ AIDS, which consist of indigent, uninsured, and under-insured clients who have additional co-morbidities such as persistent severe mental illness and substance abuse. MCMs provide in-depth counseling, crisis intervention, education, translation and ongoing support services and expertise through comprehensive assessment, planning, referral, and overall evaluation of individual patient needs.

Andromeda has three bilingual (English-Spanish) MCMs with vast experience working and understanding the various needs and issues in different communities. MCMs at Andromeda also provide ongoing advocacy and transportation to their clients and accompany them as needed to medical appointments, social services, court, hospitals, Social Security, and Immigration amongst other agencies. In addition, MCMs assist clients in applying to different medical insurances and medication assistance programs, city housing, and emergency food, hygiene, and clothing programs. MCMs promote continuity of care through the integration of case management, utilization and assessment of the client's acuity levels and psycho-socials, service plans, and by referring and linking client's to services out in the community.

If you want to be enrolled you can call Andromeda’s Reception line at (202) 291-4707, Ext. 100 or Ext. 102 and ask to transfer you to any of the Medical Case Managers. The only requirement is that you reside in the Washington D.C area and that your income is at 500% or less according to the poverty guidelines.